One of the things we regularly hear from our members is their desire for certainty, so they can plan properly when running their business. But that is something that seems to be in short supply at the moment. For example, the cost of energy is vitally important, particularly for those in the hospitality sector, but the situation in the Middle East seems to be as unstable as ever and so oil and gas prices are likely to fluctuate, making budgeting all but impossible. Whilst